Archive for the ‘Email Deliverability’ tag

Top 10: Improve Email Deliverability and Response

Keep emails fresh

  • Relevant: Appeal to each of your primary audiences

Unless you only offer one product/service and subscribers would only subscribe for one reason, you need to segment your list and provide relevant content to each segment. See my recent post: 6 Easy Steps to Implement An Email Segmentation Strategy

  • Deliverable: Dot your I’s and cross your T’s.
    • Setup domain authentication (previous post)
    • Keep your list clean (stop sending to unopens)
    • Watch your text to image ratio
    • Don’t go overboard with the superlatives, ALL CAPS and spammy words
    • Include a copyright and link to your privacy policy
    • Use clean HTML code – sloppy errors are flags

Don’t let mistakes affect deliverability. All sorts of things affect deliverability but don’t let the basics slip by.

  • Compatible: Design for the various previews in email clients

Preview your email templates in the major email tools such as Outlook, Gmail, Yahoo, Hotmail, Apple Mail.

This is the best reference I’ve found for understanding which CSS styles render in which email tools: http://www.campaignmonitor.com/css/.

  • Personable: A friendly person wrote this – not a company

The days of stuffy corporate speak are over. You are trying to build a relationship with your prospects through multiple channels. Don’t blow it in email.

  • Focused: Don’t create distractions and keep it shortFor whatever reason, many email templates are full of distractions (navigation links, house ads, etc). Focus on:
    • Your subscribers’ needs
    • Your goals

Again, reference my post Email Segmentation Strategy for tips

  • Test: Test everything before you change something

If I had to guess, I’d say 5% of all email marketers test their emails in any way. Marketing = Testing.

  • Simple: Simplify the layout

Unfortunately, most marketers don’t revisit their email layouts and templates as often as they should. If you aren’t testing, how do you know what to change?

  • Fresh: Work in design elements that keep it fresh

Just a visual queue to your subscribers that this isn’t a resend and they should take notice.

  • Recognizable: Review your from, subject line and headline strategy

Don’t get too generic with your from email and from name and don’t change them. You want subscribers to add you to their address book. If you change your address and/or from name, it won’t be in their address book. Choose something recognizable and run with it.

  • Viral: Make it interesting and incorporate share icons

How much effort does it take from the first key strokes of an article to the moment you hit send to get your email out to your subscribers? If you add up the hours and cost, you might take your email marketing more seriously. Take another hour or so to review headlines, intros and photos to make your email something people want to share (assuming your content is compelling in the first place).

  • Useful: Reference previous and up-coming content

Just a bonus tip: People don’t read every email you send. Reference previous content and hint and upcoming content.

Download the Presentation Email Deliverablity Checklist

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